DPR - Web Help

If you have questions, comments, or suggestions about our website, or you wish to report a problem you experienced while using the website, please contact cdprweb@cdpr.ca.gov.

Finding Information

  • Use the top navigation and header to browse for information.
  • Go to the A-Z Index to see the major topics on our site.
  • Use the search box in the top right corner.
  • Visit our Contact Us page for our department's contact information.

Viewing Web Pages

If Web Pages Are Not Displaying Properly or Features Are Not Available

  • You may have an outdated version of your browser. We suggest using the most up-to-date versions of the following browsers:
  • Javascript may be disabled on your machine. Please make sure Javascript is enabled to properly view our slideshows and videos.

If Web Pages and Documents Display Slowly

  • The DPR website may be experiencing an unusual amount of traffic. Please allow web pages to download completely before clicking any links on the page.
  • Your Internet service provider (ISP) may be experiencing a problem, you may need to contact your ISP.

Viewing and Downloading Files

Reading PDF Files Using Adobe Acrobat Reader

  • This website contains links to Adobe PDF documents that require the most current version of Adobe Reader to view. The Adobe Acrobat Reader may already be installed on your computer as a "plug-in" or "helper application" for your Web browser. To find out, click on the link for the document you are interested in viewing or downloading.
  • If the Adobe Acrobat Reader is properly installed on your computer, the Reader will either download or automatically open the PDF document, depending on your browser and how it is configured. If the Adobe Acrobat Reader is not installed on your computer, you can acquire it, free of charge, at the Adobe Acrobat Reader download page.
  • Note: Document types and sizes are shown in parentheses following the link. For example, (PDF, 2 MB) would mean that a 2-Megabyte PDF document will open when you click the link. Other file types on this website include DOC (MS Word document), XLS (MS Excel Spreadsheet), and PPT (MS PowerPoint presentation).

Downloading Files

  • If you're using Internet Explorer or Mozilla Firefox on a computer with the Windows operating system, follow the steps below. If you're using a different browser and/or operating system, refer to your product documentation for file download instructions.
  1. Right-click on the link.
  2. From the Windows Short Cut menu, choose "Save target as..." or "Save link as..." to save the file on your computer.

Using Screen Readers

  • If you are using a screen reader, you may find it will not read some documents in PDF format. Adobe provides a web site that will convert non-accessible PDF files to a format that is usable with a screen reader. The tool can be added to your computer as a "plug-in." The Adobe accessibility site is located at adobe.com/accessibility.
  • For more information about screen readers, see the Wikipedia topic Screen Reader.