Privacy Policy

Effective: December 6, 2019

The Department of Pesticide Regulation (DPR) values and protects your privacy and strictly controls how we gather and use your personal information. DPR's policies regarding the personal information we collect and manage are governed by law, including the Information Practices Act of 1977 (Civil Code section 1798 and following), the Public Records Act (Government Code section 6250 and following), and Government Code sections 11015.5 and 11019.9. This privacy policy explains what information we collect and how we use it, protect it, and disclose it.

WHAT IS PERSONAL INFORMATION?

"Personal information" is information that identifies or describes an individual, such as your name, social security number, physical description, home address, home telephone number, education, financial matters, medical or employment history, and statements made by or attributed to you.

"Electronically collected personal information" is information about an individual that we may collect by your use of this website, and includes network location or identity, e-mail address, usernames, and passwords. Electronically collected personal information does not include information that you manually submit to us, nor does it include information on individuals in their business capacity.

WHAT PERSONAL INFORMATION DOES DPR COLLECT?

DPR will only collect and use personal information as allowed by law and for specific purposes given at or before the time we collect it, in a privacy notice included on or with the form used to collect the personal information. DPR's employees only use your personal information on a need-to-know basis to provide you information or services.

WHEN YOU USE THIS WEBSITE

When you use this website, DPR collects your domain name or Internet Protocol address, the time and date of access, and statistical information about which web pages you visited, the type of browser and operating system you used, and the website you visited before our website. This information does not identify you personally. We use this information to improve our web services and to understand how people are using our website. We may also aggregate this information and disclose it through statistical reports and trending data on the use of our website.

DPR's website may place and subsequently retrieve simple text files called "cookies," which identify you and your computer to our Internet site. Cookies do not contain personal or confidential information about you and will only be used to monitor activity on this website. Cookies remain on your computer until you delete them. You may use your web browser settings to refuse or delete cookies from your computer.

WHEN YOU PARTICIPATE IN A SURVEY OR SUBMIT AN E-MAIL

You may voluntarily provide us personal information, including your e-mail address and the information volunteered in the e-mail or in response to a survey. DPR collects this information and may disclose it to other state agencies to serve your needs or to improve our services. DPR may also aggregate this information and disclose it through statistical reports and trending data. If the information is part of an investigation, we may retain and disclose that information as part of an enforcement action or consumer complaint case. You may choose not to participate in these activities, and your choice will not affect your ability to use this website.

IF YOU PLACE AN ORDER WITH US

If you place an order with us, we request information from the user on our order form. A user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your order/request. If we have trouble processing an order, the contact information is used to get in touch with you.

HOW DOES DPR PROTECT MY PERSONAL INFORMATION?

DPR does not secure or encrypt any information that you send in an e-mail. Do not send any confidential or personal information by e-mail, such as your social security number, credit card number, or other sensitive data.

DPR secures all personal information that we collect against loss, damage, modification, use, unauthorized access, or disclosure as required by federal and California law. Information that you voluntarily provide is protected by the appropriate computer, network, and Internet technical security controls at the employee and departmental level to prevent unauthorized access. Some of these security controls are: password and user identification verification, data encryption, confidential transmissions, secure storage areas, and audit trails. DPR educates its employees on working with confidential and personally identifiable information as well as the consequences of misuse.

DPR destroys your personal information as soon as it is no longer needed. DPR regularly schedules archiving, purging, and proper disposal of records and information.

WHAT INFORMATION CAN DPR DISCLOSE?

DPR will not disclose, make available, or otherwise use your personal information for purposes other than those specified, unless we have your consent or as required by law or regulation. DPR will not sell or distribute your electronically collected personal information to any third party without your written consent.

All information collected at this site is a public record that may be inspected and copied by the public, unless an exception exists. Personally identifiable information (information that links your name to other identifiable personal information, such as your social security number or credit card number) and electronically collected personal information (such as your network information) are exempt from the Public Records Act.

HOW CAN I ACCESS OR CONTROL MY PERSONAL INFORMATION?

You have the right to access your own personal information and to request that DPR correct any inaccuracies in your personal information. You may also ask DPR to delete, without reuse or distribution, any electronically collected personal information. Contact the Privacy Officer listed at the bottom of this Privacy Policy to access or request changes to your personal information.

DO THIS PRIVACY POLICY APPLY TO LINKS IN YOUR SITE?

No. If you visit another website using a link from DPR's website, you become subject to the privacy policy and conditions of that website. DPR is not responsible for information or practices observed by other websites.

WHO MAY I CONTACT ABOUT THIS PRIVACY POLICY?

You may contact DPR's Privacy Officer if you have questions, comments, or concerns regarding this policy, would like to request your personal information, or wish to change or delete your personal information.

California Department of Pesticide Regulation
Attention: Privacy Officer
1001 I Street, P.O. Box 4015
Sacramento, CA 95812
Phone: (916) 445-2602
E-mail: security@cdpr.ca.gov